Typically, the Service Engagament  Status Report also will provide a summary of Service Engagement Changes that have affected the scope of the services during the reporting period. This information will be used to check if the current change control management tasks are effective. This includes both status and forecast information.

The results will be analyzed for unacceptable variances and appropriate actions will be developed to mitigate them. These variances and corresponding actions might be discussed during the status meetings, Capgemini Status Meeting and / or Client Status Meeting) or the steering board meetings (Capgemini or Client).

Proposed Service Engagement Changes to commitments to be communicated outside of the Service Engagement or the organization are reviewed with higher level management to ensure that all commitments can be accomplished.

This report is for the attention of the service engagement management team, but also for Delivery Manager within Capgemini. Depending on service engagement characteristics, this report may be directly included in the Service Engagement Status Report rather than produced as a standalone document.